Job Opportunity: Full-time, Manager, Operations

Job Opportunity: Full-time, Manager, Operations

THIS JOB IS CURRENTLY CLOSED!  

Reports To: Executive Director
Location: Toronto, ON
Salary Range: CAD 70,000 to CAD 75,000 per year

About Peacebuilders:
Peacebuilders is a Toronto-based non-profit organization dedicated to improving access to justice for
youth involved in the legal system and advocating for transformative changes within our justice and
education systems. In Canada, the traditional punitive approaches of the youth justice system often
perpetuate cycles of recidivism, failing to address the root causes of youth crime. This limits
opportunities for rehabilitation and negatively impacts long-term community health.

Position Overview:
The Manager, Operations will play a critical role in ensuring the smooth and effective operation of
Peacebuilders. This position involves overseeing daily administrative functions, supporting the
Executive Director in executing strategic initiatives, managing key operational processes, and providing
administrative support to the Board of Directors. The ideal candidate is a proactive leader with excellent
organizational skills and the ability to manage multiple priorities in a fast-paced, dynamic environment.

Key Responsibilities:
Operational Management:
• Develop and implement operational policies and procedures to improve efficiency and effectiveness
across the organization.
• Oversee and manage daily operational activities, including office management, IT systems and
facilities.
• Coordinate with various departments to ensure seamless workflow and collaboration.
• Manage vendor relationships and negotiate contracts to optimize resources and services.

Administrative Support:
• Provide administrative support to the Executive Director.
• Prepare and coordinate materials for meetings, presentations, and reports.
• Oversee Peacebuilders’ documentation and record-keeping systems, ensuring compliance with
regulatory requirements and best practices.
• Manage office supplies inventory and procurement processes.

Board Administration:
• Serve as the primary point of contact for the Board of Directors, ensuring effective communication
and coordination.
• Prepare and distribute board meeting materials in collaboration with the Executive Director.
• Coordinate logistics for board and committee meetings, including scheduling, venue arrangements
and technology setup.
• Maintain accurate records of board activities, including meeting minutes, resolutions, and
governance documents.
• Assist in onboarding new board members and provide ongoing administrative support to board
committees.

Financial Management:
• Assist in budget development, monitoring and reporting to ensure financial objectives and
compliance requirements are met.
• Work with the bookkeeper to process invoices, track expenses, and manage accounts payable and
receivable.
• Prepare financial and operational reports for the Executive Director and Board of Directors.

Human Resources Support:
• Coordinate the recruitment, onboarding and training of new staff and volunteers.
• Maintain and update HR policies and employee records in accordance with organizational policies
and legal requirements.
• Support the Executive Director in managing performance reviews and staff development initiatives.

Project Management:
• Oversee and manage special projects and events, ensuring they are completed on time, within
scope and within budget.
• Support fundraising and development activities, including donor communications and event
planning.

Communication and Stakeholder Management:
• Serve as a liaison between the Executive Director, staff, board members and external stakeholders,
fostering strong relationships and clear communication.
• Support fundraising efforts by maintaining relationships with donors, preparing thank-you letters and
managing donor communications.
• Assist with internal and external communications, including newsletters, reports, and social media
content.

Qualifications:
• 2+ years of experience in operations management, administration, or a similar role, preferably
within a non-profit or charity setting.
• A degree in Business Administration, Nonprofit Management, or a related field is preferred but not
required.
• Strong organizational, project management and problem-solving skills.
• Excellent interpersonal and communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite. Salesforce experience is an asset but not required.
• Ability to work independently, prioritize tasks and manage multiple projects simultaneously.
• Experience in financial management, budgeting and HR functions is an asset.
• Experience supporting a Board of Directors and familiarity with governance best practices is an
asset.
• Commitment to the mission and values of Peacebuilders.

What We Offer:
• A collaborative and inclusive work environment.
• Ongoing professional development opportunities, including access to training and skill-building
workshops.
• Flexible hybrid work environment.
• Vacation and paid time off, including personal days.
• A diverse and inclusive team culture, where every voice is heard and valued.
• Group health benefits and a matching RSP option.

How to Apply:
Interested candidates are invited to submit their resume and a brief cover letter outlining their
qualifications and experience to recruitment@peacebuilders.ca by October 6, 2024.

Peacebuilders is committed to diversity and encourages applicants from all backgrounds to apply.
Peacebuilders is an equal opportunity employer, and we celebrate diversity and are committed to
creating an inclusive environment for all employees.
If you require any accommodations during the recruitment process, please let us know.